Refund Policy

Refund Policy

These terms and conditions constitute the return and refund policy of UrbanCr8vs.

Thank you for your purchase. If you are not happy or sure about your purchase, we are here to make it right.

Terms and Conditions for return and refund:

1. The customers have 14 days to check their purchases. 
2. If a customer is unsatisfied with the products, they must return them within 14 days of the purchase. UrbanCr8vs will refund all your money without any questions. 
3. The products must be returned within 14 days under the following conditions;
   1. The condition of the purchase must be the same as it was at the time of purchase
   2. It must contain all tags
   3. It must not be damaged
4. After fourteen days of the purchase or not fulfilling any of the conditions provided in clause 3 UrbanCr8vs shall not accept any return, and no money will be refunded. 
5. If you want more information regarding return and refund policy please contact us at [email protected]

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Thank you for choosing UrbanCr8vs!